Personal. Practical. Powerful.
Encouraging others to find hope in living, learning, and leading
Challenges of Becoming a Customer-Centric Organization Pt 1
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Customer-centricity is a top-down culture change.
Michael shares some of the most common challenges organizations encounter in making this transition in a two-part series.
Personal. Practical. Powerful.
Encouraging others to find hope in living, learning, and leading
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